Resources / Data and delivery

Information to guide you through the order process.

We want to make sure that the buying process and your experience with Oomph Made are as straight forward as possible. To support you with this, we’ve prepared helpful data and delivery FAQs, an insightful artwork guide and templates to make sure your print file is ready.

Step 1

Supply artwork.

If your order includes a printed code, number or UID, ensure your design illustrates placement, font and size. We have templates for all of our products in .pdf or .ai format for you to download from the link below.

Step 2

RFID & NFC encoding.

There are two types of encoding. Single encoding is where all the tags are encoded with the same data, so if you ordered 1000 cards all would be encoded with https://oomphmade.com. Remember to add either http://or https:// (for a secure server link) as that part will also be encoded.

Variable encoding is where each tag or batches of products are encoded with different data. In the example shown each tag has a different URL, is locked and will have the ID printed or laser engraved.

Step 3

RFID & NFC chip locking.

You may choose to have your products unlocked or locked. If you do not want to change the data, or if you want to secure it, we recommend it to be locked. Once locked, it’s not possible for us to hack or unlock again, so be sure before locking up. If you want the ability to change the data on your card or tag, you need to unlock it. Locking the tags is included in the price, if required.

Step 4

ID printing.

ID Printing is the process of adding a unique visual print onto each product. This might be an ID or reference number, a table number, a QR code or both. The cost of this varies by product and can be seen by selecting the option on the price calculator.

Step 5

Batch packaging.

Usually, your order will be delivered in a single batch. If you require your order to be divided into separate, labelled batches, please specify this in your Excel spreadsheet to show the quantity of each batch required.

Step 6

UID scanning.

We scan the Unique IDentifer (UID) from each unit and provide you with an Excel spreadsheet of the UID matched with the single or variable ID print.

FAQs - Delivery.

Do you ship abroad?

Yes, we ship all over the world and can provide a quote. Please note our prices do not include taxes and duties that will be payable upon importation.

How much does courier delivery cost?

It depends on the quantity, we use different courier companies depending on the location. Shipping costs are separate to your order and will be supplied at the time of purchase. If you require eco-friendly delivery, which offsets the emissions, let us know and we’ll get a quote for you.

How will my courier delivery be arranged?

We’ll organise the delivery of your order. Please give us a delivery address when you place the order.

Why has the courier refused to deliver my products to a location inside my building?

The parcels with our products can be heavy. Couriers are not obliged to carry parcels up to the specific room indicated by the recipient. Of course, it all depends on the courier’s individual policy, but please keep this in mind.

Can I collect my order personally?

Yes, please notify us at the time of placing your order and we’ll hold you stock in our warehouse in Hampshire. You can collect during normal business hours, Mon-Fri. Please notify us 24 hours in advance so we can get your order ready for collection.

How long will it take from order placement to delivery?

If artwork and data are provided in the correct format, our standard lead time is 3-4 weeks for quantities up to 500,000 units. Please allow 4-6 weeks if you require samples, artwork samples, multiple encoding data points, multiple artwork variations, and different delivery points. If your company has multiple stakeholders overseeing the project, please leave adequate time.

In what form will you deliver my products?

We usually deliver your products in bundles.

We will have already encoded your products and if you have selected locked RFID chips, you will not be able to change the encoded data.

If you require batches based on quantities, specific encoding or lock/unlocked, this will be identifiable in the delivery note.

It is your responsibility to ensure the colleague receiving the cards is aware of the order specifications, if cards get mixed up, you’ll have to use an NFC encoding app to identify each individual card.

Delivery